Privacy Policy

Effective Date: June 13, 2025

Welcome to Herbizlounge. We are committed to maintaining your trust by protecting your personal data. This Privacy Policy outlines in detail how your information is collected, used, stored, and shared when you interact with our platform, including the purchase of digital products, enrollment in mini courses, and participation in affiliate resource programs.

1. Information We Collect

Information You Provide Directly: When you sign up for our services, place an order, or contact us, you may provide personal information including your name, email address, phone number, billing address, and payment information. If you engage with our mini courses, we may also collect data related to your learning preferences and course progress.

Automatically Collected Information: We gather certain information automatically from your device such as your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, and pages viewed. This helps us better understand how users interact with the site and improve our services accordingly.

2. How We Use Your Information

Your information is used to process transactions, deliver services, provide customer support, communicate updates, personalize content, and ensure security and legal compliance.

Specifically, we may use your data to:

🌸 Fulfill and manage purchases and course access

🌸 Send transactional and promotional emails (only with your consent)

🌸 Improve website performance and content relevance

🌸 Prevent fraud, monitor site usage, and address technical issues

3. Sharing Your Information

We respect your privacy and only share your information with trusted third-party service providers who assist us in operating our website and providing our services. These may include payment processors, email platforms, hosting providers, and data analytics services. All vendors are bound by confidentiality agreements and are prohibited from using your data for purposes other than those specified by Herbizlounge.

We may also disclose personal information if required to comply with legal obligations, protect our rights, or prevent unlawful activity.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements. When data is no longer needed, it will be securely deleted or anonymized.

5. Your Rights and Choices

You have rights regarding your personal data, including the right to access, correct, delete, or restrict its use. You can also object to certain data processing or withdraw your consent at any time without affecting the lawfulness of processing based on prior consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable data protection laws.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience, analyze site traffic, and understand user behavior. You can configure your browser settings to reject some or all cookies, but this may impact certain site functionalities.

7. Data Security

We implement a combination of physical, administrative, and technical safeguards to ensure your data is protected. These measures include encryption, firewalls, secure servers, and limited access to personal information by authorized personnel only. While we strive to protect your data, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. The updated version will be indicated by an updated “Effective Date” and will become effective as soon as it is accessible. We encourage you to review this policy periodically to stay informed of how we are protecting your data.

10. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, you may contact us via email at [email protected].